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Patient Safety Thursday to Begin on September 15th
Written by Lyn S. Hill   
Friday, 09 September 2016

nym-care-team.pngAs part of NYM's Making Care Safer initiative, New York Methodist Hospital is introducing an innovative and exciting program; Patient Safety Thursday. The program was created by NewYork-Presbyterian Hospital (NYPH) and has received national recognition.

Patient Safety Thursday is a highly effective communication and education program that has enabled NYPH to significantly improve its quality and safety performance. We look forward to adopting this program as we work toward our goal of becoming a highly reliable, patient centric hospital.

Program Overview

Patient Safety Thursdays will focus on working together to deliver the best care to our patients and families. The program will help us to maintain a constant state of preparedness for every patient encounter. Sessions will include discussion about opportunities for improvement, and sharing best practices, followed by Hospital-wide safety rounds by members of the administrative staff, clinical leadership and department heads (the patient safety management team).

Schedule

Patient Safety Thursdays, which will begin on September 15th, are scheduled from 8:30am until noon. All Thursdays will be set aside for Hospital-wide focus on patient safety and the environment of care, and no other meetings should be scheduled during this time. Physician participation is encouraged.

·         8:30 – 9:15am                                   Education Session

The day will begin with an education session in the East Pavilion Auditorium

Senior leadership, department heads and the administrative staff will meet for a 30 to 45 minute session on that week’s designated patient safety topic or goal. This session will provide an in-depth discussion of the benefits of that patient safety topic or goal, the policies we have adopted to ensure that we achieve the goal, and best practices and tools to help staff members incorporate them into their daily work.

·         9:15 –10:15am                                   Safety Rounds

Rounds will be conducted immediately following the education session. The patient safety management team will be broken into small groups and dispatched throughout the inpatient units and outpatient facilities to participate in clinical and environmental tracer activities

·         10:30 – 11:30am                                Debrief/Hotwash

Participants will regroup and be debriefed on their findings. The group will discuss the findings and make any recommendations for improvement

Unit managers and department directors will return to their floors/units to educate and communicate findings with their staff.

We are counting on all employees to help on this journey and are confident that together, we will continue to deliver the best care and service to our patients and families, each and every day.

 

Last Updated ( Friday, 09 September 2016 )
 
Employee Engagement Survey Begins Today
Written by Sarah A. Mucek   
Wednesday, 07 September 2016

hr-hm-desk.jpgshake-after-turnaround.jpgStarting today, all NYM employees are invited to complete the 2016 Employee Engagement Survey, which our Hospital is administering in partnership with NewYork-Presbyterian and Gallup. Share your feedback on how to make NYM even better by filling out the survey in one of the following ways:

  • Click the link in the email sent to your NYP email address on the morning of September 7, 2016.
  • Access https://gx.gallup.com/nyphq12.gx from any workstation or mobile device.
  • Call 1-866-858-7878 to complete the survey by phone.

Questions regarding the survey can be referred to Sarah Mucek at sam9161@nyp.org.

Last Updated ( Thursday, 08 September 2016 )
 
Flu Season is over but Virus season is 365
Written by Peter J Cox   
Monday, 25 July 2016
Flu Season may be over but (Computer) Virus Season is year round.

Ransomware continues to evolve.

Targetted attacks on Healthcare institutions are on the rise, with many Phishing emails appearing to be from "Support" or even other institutions. Cybersecurity researchers observed a spike in the number of attempts during the first half of August, with hospitals accounting for over half the instances in which hackers attempted to infect a user with a ransomware payload. According to detections by Kaspersky Lab researchers, the top three ransomware families during the first quarter of the year mainly infected users through spam emails with malicious attachments or links to infected web pages.

Remember, if it seems out of the ordinary, out of the blue or otherwise weird, call the IT helpdesk and ask.
Please be mindful of any attachments sent to you or prompts regarding upgrading any software or asking you for your credentials.These are the major ways that infections are sent. Also, if you have access to network shares that you no longer need/use send in an updated Systems Access Form requesting it to be removed (if you do get infected, you can't infect those files if you don;t have access).

These types of infections and many other viruses can be avoided by simply following some ssimple guidelines, you can find these and also get some useful tips in this article which lists the KRESV guidelines .

 

Last Updated ( Friday, 19 August 2016 )