As part of NYM's Making Care Safer initiative, New York
Methodist Hospital is introducing an innovative and exciting program; Patient
Safety Thursday. The program was created by NewYork-Presbyterian Hospital
(NYPH) and has received national recognition.
Patient Safety Thursday is a highly effective communication
and education program that has enabled NYPH to significantly improve its
quality and safety performance. We
look forward to adopting this program as we work toward our goal of becoming a
highly reliable, patient centric hospital.
Patient Safety Thursdays will
focus on working together to deliver the best care to our patients and
families. The program will help us to maintain a constant state of preparedness
for every patient encounter. Sessions will include discussion about
opportunities for improvement, and sharing best practices, followed by Hospital-wide
safety rounds by members of the administrative staff, clinical leadership and
department heads (the patient safety management team).
Patient Safety Thursdays, which
will begin on September 15th,
are scheduled from 8:30am until noon.
All Thursdays will be set aside for Hospital-wide focus on patient safety and
the environment of care, and no other meetings should be scheduled during this
time. Physician participation is encouraged.
9:15am Education Session
The day will
begin with an education session in the East
department heads and the administrative staff will meet for a 30 to 45 minute
session on that week’s designated patient safety topic or goal. This session
will provide an in-depth discussion of the benefits of that patient safety
topic or goal, the policies we have adopted to ensure that we achieve the goal,
and best practices and tools to help staff members incorporate them into their
–10:15am Safety Rounds
Rounds will be
conducted immediately following the education session. The patient safety management
team will be broken into small groups and dispatched throughout the inpatient
units and outpatient facilities to participate in clinical and environmental
will regroup and be debriefed on their findings. The group will discuss the
findings and make any recommendations for improvement
and department directors will return to their floors/units to educate and
communicate findings with their staff.
We are counting on all employees
to help on this journey and are confident that together, we will continue to deliver
the best care and service to our patients and families, each and every day.